Cathy, Dental Receptionist
Cathy joined Vernon Denture Clinic’s Dental Reception team in 2021. She has over 30 years of customer service experience, including 14 years as an appointment coordinator and service advisor at Kelowna Mercedes-Benz.
Keeping busy keeps Cathy happy so the fast pace of each workday at VDC is right up her alley. She especially enjoys anything to do with helping patients, answering questions, and coordinating treatment details. She looks forward to the day when we don’t have to wear masks so that she can see patients’ beautiful new smiles!
Cathy and her husband moved to Kelowna in 2006 and have lived in Lake Country for the past six years. They have two cats, Burt and Sally, that Cathy loves to drive crazy as their antics make her laugh.
Outside of work, Cathy enjoys spending time with family and friends, visiting her rural property in Carmi, and getting outdoors to camp, fish, walk, cycle, ride her side x side, or just sit around the bonfire.
Fun fact: she was born on Halloween!
Jenny, Dental Receptionist
Jenny is our delightful Dental Receptionist – though you may not recognize her with her mask off. She joined the VDC team in 2020.
Jenny brings with her nearly a decade of administrative experience gained at the investment firm Odlum Brown and at Tolko Industries.
Helping and connecting with patients each day is her favourite part of her job. She looks forward to a time when masks for patients is no longer a requirement so that she can see their happy smiles when they receive their dentures. She finds the fast pace of her job an enjoyable challenge and likes working with the rest of the VDC team.
Born and raised in Kelowna, Jenny has lived in Lumby for the past four and a half years. She loves snowboarding, camping, and the outdoors in general. She also loves her home where she lives with her fiancé, daughter, and animal friends (two amazing dogs, cats, and chickens).
Eric, Dental Technician
Eric joined the Vernon Denture Clinic team in 2014. He brought with him experience as a machinist, sporting goods technician, sales manager, and business owner – and a desire to learn the art and science of Dental Technology. Working closely with our denturists, Eric learned quickly and his steady hands keep our on-site lab humming.
Eric’s hardworking nature, attention to detail, focus on quality, and passion for finding new solutions and efficiencies are key aspects of what makes him an all-around amazing technician and team player.
Prior to joining VDC, Eric held management, sales, and technician positions with several Okanagan-based marine, cycle, and ski centres and earned recognition for excellence in sales, service, and customer satisfaction. Eric is also an experienced carpenter and electrician.
A long-time resident of Vernon and avid outdoorsman, Eric and his family can often be found skiing in the winter, and hiking, kayaking, swimming, and camping in the summer.
Fun fact: Eric’s wife, Linda, is also a Dental Technician and worked alongside Vernon Denture Clinic founder, Frank Knobel, for many years until his retirement in 2000.